4.8
Total 512 Reviews
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1425 Graham's Lane,
Burlington, ON L7S 1W4

Mon - Fri 8:00am - 5:30pm,
Sat & Sun Closed

call us Reviews

Our Customer Reviews

So far so good with their service. Keep it up. Loaner vehicle is a blessing 👍👍👍

William Wong Jun 18, 2022

Very good customer service and the inspection was done well and quickly. Thank you.

Sandra Snowball Jul 31, 2025

Excellent customer service start to finish!

Sherry Miller Apr 5, 2025

high quality service! staffs are friendly, helpful and informative!

XIAONING ZHANG Jul 29, 2025

Fabulous care.- very nice and friendly service..Great job as always. Wonderful staff

Anne Ellerbeck Feb 1, 2021

Always very good and quick car care service. Highly recommend SWC Automotive

Doug Howell Nov 12, 2024

A great outcome to a stressful time. Our car was taken to SWC for the first time but due to the service, constant updates, and friendly attitude we have put them at number one on our speed dial. Nick was great to deal with from the initial call to the last. Would highly recommend!!!!

Karl Cookson Jul 10, 2025

Engine light issue and brake fluid service. Booked service and loaner car and all work completed the next day. Glad to have people I trust looking after my vehicle and friendly staff. THX SWC

Robert Cully Jan 11, 2024

Everything was fantastic !!!

Alejandro Ricci Jun 29, 2025

Hey what else could you ask for other than free work done... but definitely would recommend this place... great service staff friendly and there too work with you not rip yyou off.

Ed Pengelly Jun 5, 2020

Unbelievable service! SWC was able to accommodate my daughter here from the States with only one day to have work done. Amazing customer service from start to finish. Friendly and compassionate staff! My goto shop for sure.

Nadene Holland Jun 18, 2023

Excellent service!!! These guys are top notch for service and customer service.

Robert Choi Dec 13, 2024

This was my first visit and it was great. I'll be back. The online vehicle condition report is phantastic.

Bradley Britt Jun 13, 2025

I had a great experience with SWC, After taking my 2022 GMC to the dealer thinking it was under warranty for a A/C compressor, not only charge me over $300 to diagnose (witch took 5 min) then to tell me its out of warranty by 2000km and they can't get the part it's back ordered could take weeks. It took 25 min just to get my bill. So I drove it over to SWC where Sandra welcomed me with open arms. Not only did she take care of the truck in a timely matter with a rebuilt factory part and 2 year warranty for a reusable price, then took a payment over the phone and left the key in it so I can pick it up when it was convenient for me. NOT 25 MINUTES. thank you to the whole team at SWC.

Scott Haunton Jun 13, 2025

Recently had SWC attend to my Murano"s transmission problem.I was kindly provided with a loaner vehicle while my car was being repaired,and they were prompt,polite, and detailed in their service,and my subsequent bill was happily less than their first estimate! Way to go SWC!!!!

Bryan Clarke Jun 11, 2025

Another great service experience for me , SWC fit me in on short notice and finished the job ahead of time , Sandra and the team excel again . Ken

Ken Peaker May 28, 2020

Very professional and friendly front desk people. They communicate clearly and accomodate my needs perfectly. I have complete trust in them and the mechanics are as professional and work in a timely manner. Excellent shop for car needs and repairs.

Karen Millar Oct 8, 2021

SWC Automotive provided exceptional service on my car! The team was professional, knowledgeable, and went above and beyond to ensure everything was done right. The quality of their work speaks for itself—my car runs perfectly. Highly recommend them for their expertise and customer care

Sam May 31, 2025

SWC automotive did a great job repairing my Audi! I was given active updates on the repair and a free rental car as well. They are definitely super reliable and honest :)))

Anamta Khan May 23, 2025

I am very happy with the professional service offered by SWC Automotive. Everything from service quote to vehicle pick up went smoothly and handled with care. This is much appreciated.

Charles M May 12, 2025

Top notch workmanship, as usual. Loaner car so I didn’t have to worry about missing work. Highly recommend!

David Butterworth Oct 21, 2021

The experience was fantastic from start to finish. I received a clear and thorough explanation of the issues with my vehicle, along with confirmation of what I had suspected. They provided a helpful breakdown of what needed immediate attention, what could be addressed later, and what wasn’t necessary at all. I truly feel confident I’ve found the right place to take my car from now on.

Marina Burgauer May 6, 2025

The service is very professional and quick. Very informative and helpful. Would highly recommend them

Rick Watson May 3, 2025

Incredible customer service, and great work. Would recommend to anyone.

Em Ray May 2, 2025

SWC Automotive is a car repair shop you can trust. Not only do they have knowledgeable mechanics, they provide a full report of all issues found with photos and a description letting you know which ones are urgent and which ones will need attention. Sandra at the front desk is also great, very friendly and knowledgeable and will go over the report with you. If you need an honest and reliable shop, do not hesitate to bring your car here.

Michael Rutkowski Apr 29, 2025

As a long-time customer at a busy, major shop I wanted a second opinion for my older vehicle’s dismal report. I found SWC and received thorough and timely answers by text, phone, and email. I greatly appreciate that they took the time for me to understand. The visuals of areas of concern, and also the team’s efforts and recommendations helped immensely. I believe I can trust SWC for future auto care as a calm, reliable experience.

L C Apr 25, 2025

Excellent Service. All work done on my car was done on time and of a very high standard . I have dealt with SWC for a few years now and have never been disappointed with the work they do . From the time you first go ( no matter what the problem ) in to the time you pick up your vehicle the service is First and you are made to feel very confident with the work being done. The Service Manager Sandra is very knowledgeable and the guys in the shop do excellent work. Matthew work on my car this time. The whole experience is very good. For those who require a Loner vehicle they also arrange that so you are never without a vehicle , which is very important for a lot of people. I would and have recommended SWC to many people.

John Apr 14, 2022

Thank you to Sandra at SWC who took care of both my cars in the last week and provided excellent customer service and went over and above to ensure that everything was 100% to my satisfaction and serviced on time. She answered all of my questions and was so kind and courteous as she always is. A great team of real professionals, who go out of their way for their customers. I have now been going to SWC for 20 years and they are the only people I trust to fix my cars.

Peter Early Sep 14, 2017

Exceptional service!

Brian Bravo Jun 6, 2022

SWC Automotive team are providing a great service every year for my car annual service. Their report is detailed and they make suggestions which is very helpful. Great service and good price!

Magen Riahi Apr 15, 2025

Best shop in the GTHA period. Very professional, knowledgeable, and an absolute great shop to deal with, highly recommended.

Mark Garcia Apr 11, 2025

Trustworthy service and very professional. Never worried when I bring my car there as I know they will be fair and fix what needs to be fixed. Highly recommend them to friends and others looking for a great garage for their car servicing.

Debrah Plucinsky Nov 2, 2020

Friendly and knowledgeable staff, easy appointment booking. Did an oil change, tire rotation and alignment check. Happy with the service. Loaner vehicle was provided and was convenient to use.

Naren Deshpande Apr 3, 2025

The team at SWC hits all points of great customer service. From the original booking to completion. 5 stars. I wish all service companies could take a page out of how to treat customers like SWC does. Keep up the great work. We will continue to bring our vehicles to you for all needs.

Glen Allison Mar 29, 2025

Fast, friendly, and transparent. I would definitely recommend to anyone wanting above and beyond service that is fair and forthcoming. Seamless online booking system, helpful reminders, photos and videos provided to me via text, and great communication- they pick up the phone!!! Don’t bother searching around; you’ll be happy with SWC.

Katie Miller Mar 26, 2025

Fantastic service and professionalism. I have never experienced such open and honest service by an auto shop before! I definitely recommend this company and location.

Luis Garcia Mar 26, 2025

Great Experience. Detailed synopsis of vehicle issues. Confirmation of suspected issues. List of should, could and don't need fixing. I most definitely have found my service centre.

Mike O'Brien Mar 26, 2025

Great place to do business

Phil Hansford Mar 22, 2025

Service is always great the staff are always friendly and amazing and informative! We have been coming for years and are super satisfied with the services they provide.

Donna Magnus Mar 18, 2025

Takes customer service to another level, main dealers could learn a lot. Also reasonably priced and felt like good value for money, received an honest to goodness appraisal and final invoice was less than discussed at checkin because some items that “may” be required, weren’t actually needed, refreshing tbh.

Derek O’Rourke Mar 14, 2025
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