Month: October 2025

Great service, very nice people to deal with.

Gary Richardson Oct 10, 2025

Excellent customer service start to finish!

Sherry Miller Apr 5, 2025

Made arrangements for my daughter to get an alignment since she works out of town and not very comfortable with any other automotive place to get worked on her car. By the time she bought her car in for an alignment, they give her a courtesy car and we’re so professional. She picked her up a few hours later and could not believe there was a thank you note in her car and said she has never been to an automotive repair shop so professional and so kind she can’t wait to bring her car back there again for such a great experience .As a father I’ve never been so comforted by having a place take care of my daughter and car. We were born and raised in Birlington. I recommend anyone to bring their cars there for a full professional work done.

Michael Lachance Oct 9, 2025

I’ve always had a great experience at SWC. They’re upfront and honest about any repairs. They also have been very accommodating under emergencies. Highly recommend!

Steven F Oct 7, 2025

I had the good fortune of being my car to SWC as a result of a referral through the Burlington Dads Facebook Group. I have to say I was thoroughly impressed by the service I received. I would highly recommend SWC to anyone.

Brian Williams Sep 18, 2025

Very helpful initial over the phone assessment, description of the diagnostic process and setting aside a courtesy vehicle (Sandra). Detailed vehicle condition report: documenting with pictures the condition of the vehicle on arrival, multi point visual inspection with results presented, clear description of diagnostic related work done, pictures documenting diagnostic tools readouts and providing recommendations for the repair work to be done. Highly thorough and procedure driven repair work, willing to go the extra mile and doing multiple road tests to ensure the repair was successful (John). Very knowledgeable, discussing the report results in detail and flexible in providing path forward options (Michael) The only possible improvement, would be to take the courtesy vehicles to a car spa :) Thank you for the great finishing touch, with the note and candy found on the dash when I picked up the car.

Alex Poll Sep 18, 2025

I recently entrusted SWC Auto with a heat shield replacement on my vehicle, and the experience was nothing short of exemplary—redefining what superior automotive service should entail. In a gesture of true hospitality, they provided a courtesy vehicle, ensuring my daily routine remained uninterrupted and demonstrating their commitment to customer-centric convenience. Forty-eight hours after the service, SWC followed up, blending technical prowess with heartfelt care. If you’re seeking the pinnacle of reliability and professionalism, look no further—this is automotive service at its zenith. An unequivocal five-star recommendation!

Wayras Olivier Sep 16, 2025

Not from burlington, was looking for a place to do a PPI on a vehicle I was looking at buying. Called and got a good feeling from chatting with Steven, so I had the car brought to SWC for inspection. From beginning to end, was a fantastic experience, Mike handled communication with me very well and explained the inspection that Fred had done on the car, and pointed out several things that I'd have never caught myself. Hard to find shops filled with good people like this one seems to be- great spot to get your car looked after.

Brendan Long Sep 15, 2025

I want to share a sincere thank you to Steven Muir and his team at SWC Automotive. Brad, Jacob and the team were wonderful to deal with. From the moment I walked in the front door they were friendly, transparent, and honest about the work. Their inspection came with an incredibly detailed report including photos, highlights and educational videos about every recommendation. Car repair is never fun, they made it as painless as possible. Highly recommended.

Alan Lepofsky Sep 12, 2025

I was able to use a coupon received in the mail for my synthetic oil change, I love the visual inspection pictures I receive, for my review after my service. A thank you note and two candies finishes off the service.

Charlotte Moraes Sep 7, 2025

I am very pleased with recent service at SVC - efficient, friendly, well-equipped waiting area and a fair price! Impressive in all the ways that count - I'll be back!

Sally Shea Sep 4, 2025

Great customer service and excellent staff, Reliable and professional. I was givem a loaner vehicle as well. Thanks

Ron Moore Oct 6, 2020

I visited this place about a few months back to get repairs on my car and i met Ryan and Antonio. They were very welcoming friendly and informative. The work on my car was done very professional and i am very happy with theor work, shall visit again.

Bhavesh Sippy Aug 21, 2025

SWC Automotive came recommended from my mechanic in the States. They did not disappoint. I frequently updated on the progress of work. They discussed options for correcting the sensor fault. The finishing touches was a handwritten note left on my dash when I picked up the car. Thank you!

Nicholas Rago Aug 17, 2025

Quality service. Fair pricing. Professional service and great staff.

Felix Aug 15, 2025

Service is always great the staff are always friendly and amazing and informative! We have been coming for years and are super satisfied with the services they provide.

Donna Magnus Mar 18, 2025

Everybody was bery professional and attentive. Mike has been very helpful and everyone working at the back end as well.

Karim Hany Aug 7, 2025

Excellent service from Sandra, John and SWC team. Highly recommended!

Alex Zheng Aug 4, 2025

So far so good with their service. Keep it up. Loaner vehicle is a blessing 👍👍👍

William Wong Jun 18, 2022

Very good customer service and the inspection was done well and quickly. Thank you.

Sandra Snowball Jul 31, 2025

high quality service! staffs are friendly, helpful and informative!

XIAONING ZHANG Jul 29, 2025

Fabulous care.- very nice and friendly service..Great job as always. Wonderful staff

Anne Ellerbeck Feb 1, 2021

Always very good and quick car care service. Highly recommend SWC Automotive

Doug Howell Nov 12, 2024

A great outcome to a stressful time. Our car was taken to SWC for the first time but due to the service, constant updates, and friendly attitude we have put them at number one on our speed dial. Nick was great to deal with from the initial call to the last. Would highly recommend!!!!

Karl Cookson Jul 10, 2025

Engine light issue and brake fluid service. Booked service and loaner car and all work completed the next day. Glad to have people I trust looking after my vehicle and friendly staff. THX SWC

Robert Cully Jan 11, 2024

Everything was fantastic !!!

Alejandro Ricci Jun 29, 2025

Hey what else could you ask for other than free work done... but definitely would recommend this place... great service staff friendly and there too work with you not rip yyou off.

Ed Pengelly Jun 5, 2020

Unbelievable service! SWC was able to accommodate my daughter here from the States with only one day to have work done. Amazing customer service from start to finish. Friendly and compassionate staff! My goto shop for sure.

Nadene Holland Jun 18, 2023

Excellent service!!! These guys are top notch for service and customer service.

Robert Choi Dec 13, 2024

This was my first visit and it was great. I'll be back. The online vehicle condition report is phantastic.

Bradley Britt Jun 13, 2025

I had a great experience with SWC, After taking my 2022 GMC to the dealer thinking it was under warranty for a A/C compressor, not only charge me over $300 to diagnose (witch took 5 min) then to tell me its out of warranty by 2000km and they can't get the part it's back ordered could take weeks. It took 25 min just to get my bill. So I drove it over to SWC where Sandra welcomed me with open arms. Not only did she take care of the truck in a timely matter with a rebuilt factory part and 2 year warranty for a reusable price, then took a payment over the phone and left the key in it so I can pick it up when it was convenient for me. NOT 25 MINUTES. thank you to the whole team at SWC.

Scott Haunton Jun 13, 2025

Recently had SWC attend to my Murano"s transmission problem.I was kindly provided with a loaner vehicle while my car was being repaired,and they were prompt,polite, and detailed in their service,and my subsequent bill was happily less than their first estimate! Way to go SWC!!!!

Bryan Clarke Jun 11, 2025

Another great service experience for me , SWC fit me in on short notice and finished the job ahead of time , Sandra and the team excel again . Ken

Ken Peaker May 28, 2020

Very professional and friendly front desk people. They communicate clearly and accomodate my needs perfectly. I have complete trust in them and the mechanics are as professional and work in a timely manner. Excellent shop for car needs and repairs.

Karen Millar Oct 8, 2021

SWC Automotive provided exceptional service on my car! The team was professional, knowledgeable, and went above and beyond to ensure everything was done right. The quality of their work speaks for itself—my car runs perfectly. Highly recommend them for their expertise and customer care

Sam May 31, 2025

SWC automotive did a great job repairing my Audi! I was given active updates on the repair and a free rental car as well. They are definitely super reliable and honest :)))

Anamta Khan May 23, 2025

I am very happy with the professional service offered by SWC Automotive. Everything from service quote to vehicle pick up went smoothly and handled with care. This is much appreciated.

Charles M May 12, 2025

Top notch workmanship, as usual. Loaner car so I didn’t have to worry about missing work. Highly recommend!

David Butterworth Oct 21, 2021

The experience was fantastic from start to finish. I received a clear and thorough explanation of the issues with my vehicle, along with confirmation of what I had suspected. They provided a helpful breakdown of what needed immediate attention, what could be addressed later, and what wasn’t necessary at all. I truly feel confident I’ve found the right place to take my car from now on.

Marina Burgauer May 6, 2025

The service is very professional and quick. Very informative and helpful. Would highly recommend them

Rick Watson May 3, 2025